fig events

FIG Norwich Annual Conference 2019

Date and time: November 12, 2019 , 5:30pm

Organised by: FIG Norwich

Venue: The Assembly House, Theatre Street Norwich

Cost: Free


The Future of the Workplace: Responding to changing skills demand in financial services sector

Emerging technologies, competition, customer expectation around cost and ease of accessing services are disrupting the financial and related professional services sectors. At the same time, TheCityUK has reported on the megatrends that are driving the need for transformation and has established a taskforce that looks at how skills and job roles in the sector will change in the future. These megatrends – technology and data, globalisation and demographics are driving a fundamental shift in job roles from establishing new roles and responsibilities, multi-generational working and increasing use of technology to deliver current and new service offerings.

At this year’s annual FIG conference, we will hear from speakers in industry who are tackling some of these challenges and starting to reshape their workforce and culture through encouraging innovation and investing in reskilling employees for the future.

During the panel discussion we will hear from employers, the education sector and young people in the financial services industry. We will explore how organisations can prepare for change and create an environment in which existing employees can develop and flourish and how together, we can change perceptions of the sector to attract future talent to help to secure the UK’s position as a world-leading financial and professional services centre.


5.30 Networking and Canapés

6.10 Welcome from compere: Chris Sargisson, CEO, Norfolk Chamber of Commerce

6.20 FIG Update, Alastair Drew, Finance Director, Alan Boswell Group and FIG Board member

6.30 SPEAKER: Andrew Harrison, NatWest, Head of Front Office Transformation: The future relationship manager – culture and skills transformation in banking and finance

6.50 SPEAKER: Jodie Hosmer, Client Innovation Project Specialist, Mills and Reeve: The Lawyer of the Future

7.10 Speaker Q&A hosted by Chris Sargisson

7.20 Facilitated panel discussion hosted by Chris Sargisson

The panel includes:

  • Lauren Fuller, NatWest and finalist in the Chartered Banker Young Banker of the Year 2019
  • Lucie Chambers from NEACO (The Network for East Anglian Collaborative Outreach)
  • Simon Corke, Head of HR / Sophie Gray, UK Apprenticeship Lead, Aviva
  • Victoria Gray, Insurance Technician, Marsh

7.50 Networking with Drinks

8.15 Event Close

Who should attend?

This event is aimed at individuals working in the financial, insurance, legal and wider professional services and the FinTech sectors and is open to finance, HR, marketing and technology professionals.


Please register by 24th October to secure your place.

If you have any dietary or access requirements, please notify the organiser at


We look forward to seeing you there!

Kind regards,

FIG Norwich

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