An insurance intermediary offering products and services to brokers, claims handling, telephony assistance with inbound/outbound campaigns and overflow along with lead trading.
We are an insurance intermediary offering products and services to brokers, claims handling , telephony assistance with inbound/outbound campaigns and overflow, as well as lead trading (buying and selling).
We are growing rapidly and very entrepreneurial with our approach, with the broker and customer experience always at the forefront of our minds. We have an amazing set of experienced and motivated staff to assist 24/7 365 days a year.
We have a range of products available to brokers and a proven track record as the current key claims handlers for the RAC, Esure and Sheila’s Wheels.
Some of our current inbound and outbound campaigns include taking overflow/reception calls for clients to maintain an impressive customer experience, sales outbound campaigns for additional Add On product uptake and making initial renewal reminder calls. All calls are handled professionally acting as the client and have considerably helped aid customer retention and satisfaction rates.
Soter also have a dedicated lead generation team, successfully providing leads for Brokers based on their profile requirements and proactively are always looking for further leads to buy and sell.
Our capacity to provide assistance is vast and can be tailored to suit most needs. Our exceptional attitude to customer service stands us a cut above and we are incredibly confident in a mutually beneficial partnership given the opportunity.
Please feel free to contact us if you are interested in what we do and we look forward to hearing more about yourself.
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